Privacy Policy

1. Information We Collect

We may collect:

• Name, address, phone number, and email.
• Vehicle details and service information.
• Payment details (processed securely).
• Website and analytics data (via cookies).

2. How We Collect Information

We gather data directly from you through calls, online bookings, and emails, and automatically through our website.

3. How We Use Information

Your data helps us:

• Provide and confirm towing or roadside assistance.
• Process payments and send receipts.
• Improve service quality and customer experience.
• Comply with legal obligations.

4. Sharing Information

We share data only when necessary:

• With payment or IT providers bound by confidentiality.
• With insurers or legal authorities when required by law.

We never sell or rent personal information.

5. Data Security

We use SSL encryption, secure servers, and restricted access to protect your information. Online payments use PCI-DSS compliant gateways.

6. Access and Correction

You can request access to or correction of your information by emailing info@trb24x7.com.au.

7. Cookies and Analytics

Our website uses cookies and Google Analytics to track usage anonymously. You may disable cookies in your browser.

8. Retention

We keep records only as long as needed for service or legal compliance, then securely delete or anonymise them.

9. Updates

We may revise this policy periodically. The latest version is always available on our website.

10. Contact Us

Privacy Officer – TRB24x7
35 Rodney Road, North Geelong VIC 3215
Email: info@trb24x7.com.au | Phone: 1300 208 203